The simple answer: everything can be changed.

We build our FreshdeskThemes with the understanding that every business is different and has different needs for their Freshdesk Guides. 

Changes via portal settings

Freshdesk Guide allows the following to be changed within its interface:

• Logo (png or jpeg format is required)
• Favicon
• Language
• Name of the Help Center

Changes via the code

If you are familiar with HTML and CSS, you can make most of the changes by yourself:

• Colors
• Custom Links
• Hero background
• Header
• Footer
• Layout changes
• Fonts
• etc

Professional Services

If you're not comfortable making the changes yourself, our team is available to assist. In general, we provide three type of services: Installation, Branding, Customization.